OMR Group is a business system of companies dedicated to the automotive industry, insurance, leasing, fleet management and real estate.
Every day a team of top business experts joins forces to give our clients elegant solutions for an easier life and business. Premium products and services, delivered with full commitment to our clients’ enjoyment, are the daily mission of OMR Group.
British Motors, a member of OMR Group, is an authorised dealer and service provider for Land Rover vehicles and an authorised service provider for Jaguar vehicles, with a network of sales and service centres in Belgrade, Čačak and Podgorica.
In line with its business goals and the development of British Motors, we are looking for a new colleague for the position of Service Advisor.
Responsibilities
- Advising clients on service work and vehicle maintenance
- Managing bookings, organising the service and receiving vehicles
- Inspecting vehicles and diagnosing problems, estimating the work and parts needed
- Preparing quotes for repairs and maintenance
- Recognising opportunities to sell additional services and vehicles
- Issuing and completing work orders and service books
- Communicating between customers and the workshop staff during the service process
- Charging end customers for services and invoicing companies
- Handling complaints and informing customers of their status within the legal deadlines
- Coordinating with the parts advisor and the storekeeper
What you need
- The ability to listen to and understand clients’ needs
- Experience in the same or similar work
- A category B driving licence
- Knowledge of English
What you can expect
- Stable employment in a renowned company with a long tradition
- A permanent employment contract
- Training and opportunities for advancement
- Competitive pay
- Additional earnings under a clearly defined bonus scheme
- Work in a dynamic, professional environment
If you recognise yourself in this description, send us your CV and take the chance to become an important member of our team.
We look forward to hearing from you!