Privacy notice

Who is responsible

The controller is OMR Grupacija d.o.o. Beograd, company registration number 21647047, tax number 112308631, Milutina Milankovića 23, Belgrade (New Belgrade). E-mail office@omrgroup.rs, phone +381 11 4024797.

Data protection officer: Ivana Javor, e-mail pravnik@omrgroup.rs, phone +381 64 8934924.

How we process personal data

We process personal data lawfully, fairly and transparently, only for specific and legitimate purposes, to the extent necessary, accurately, for no longer than the purpose requires, and with appropriate technical and organisational security measures, in line with the Serbian Law on Personal Data Protection.

We process data on the basis of your consent, to conclude or perform a contract with you, to meet our legal obligations, or where we have a legitimate interest that does not override your rights.

Forms on this website

When you send the contact form (omr-contact) or the application form (omr-application), the details you enter (name, organisation, e-mail, phone, the company or position you choose, your message, and for applications a link and a few lines about yourself) are delivered to us by e-mail through a form-delivery service (Web3Forms) on the network of our hosting provider (Cloudflare, Inc.).

We use them only to answer you, or to forward your message to the member company you chose, and keep them for as long as this and any business that follows require.

CVs are not sent through the website: you e-mail them to hr@omrgroup.rs yourself. Candidates’ data are kept for one year after the end of the recruitment, unless you join our team; with your consent we may contact you about later openings.

The assistants on this website

“Who should I contact?” and “Ask OMR” send the text you type to an external AI service provider (data processed in the USA), only to generate the answer. Nothing is stored by this website. Please do not enter personal data.

The answers are generated automatically from the content of this website and are for information only. Prices, offers, availability, insurance terms and any advice come only from the member companies.

Hosting, cookies and links

This website is hosted by Cloudflare, Inc. To deliver the pages and protect them against misuse, the host processes technical data such as your IP address and the time of the request. The website sets no cookies and uses no analytics or tracking tools.

Links to the member companies’ websites, Google Maps, Instagram, LinkedIn and YouTube open those services only when you click them; their own privacy policies apply there.

Recipients and transfers

Personal data may be shared with OMR Group member companies when your enquiry concerns them, with service providers who process data on our behalf under contract, and with public authorities where the law requires it. We do not sell personal data.

Your rights

You have the right to information about the processing, to access your data and receive a copy, to rectification and completion, to erasure, to restriction of processing, to data portability, to object, and to withdraw your consent at any time without affecting the lawfulness of processing before the withdrawal.

Send your request to pravnik@omrgroup.rs or by post to our address, using the request form below or in writing. We may ask you to confirm your identity. We reply without undue delay and at the latest within 30 days; where requests are complex or numerous this period may be extended by a further 60 days, and we will tell you why.

Personal data breach

If a breach is likely to result in a high risk to your rights and freedoms, we inform you without undue delay and notify the Commissioner as the law requires.

Right to complain

If you believe your rights have been violated, you may lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection (Poverenik), www.poverenik.rs, office@poverenik.rs.